E-learning capacity building in the tourist sector in cross-border region

Project code:CB007.2.13.085
Project call:CB007.2
Priority axis / Specific objective:1.3 People-To-People Networking
Type of project:Soft
Project duration in months:15
Project final contract amount:121761.50 €
Project EU co-financing rate:85.00 %
Project start date:24.04.2020
Project end date:23.07.2021
Project intervention field:075 - Development and promotion of tourism services in or for SMEs
Project summary:

The project aims to support the human resource development in the field of tourism in the CB region.

Planned activities:

  1. Development of an e-learning capacity building programme in the tourist sector at the target cross-border region;
  2. Development of a tourism e-learning modules and content for enhancing knowledge and practical skills of HR in the field of tourism;
  3. Design and development of a “Tourism E-learning” platform, including E-Cooking Library part and “Beverages E- Library” part;
  4. Demonstration of the Tourism e-learning platform;
  5. Two Joint HR Trainings “Good practices in sustainable tourism management” and „Traditional meals and beverages of the common cross-border region";
  6. Final cross-border event for sharing experience and best practices.

Expected outputs:

  1. Developed E-learning capacity building Programme in Tourist Sector at the Target Cross-Border Region;
  2. Developed platform for Tourism E-learning with 3 main section - E-learning modules and content, E-Cooking library; Beverages E-library;
  3. Organized 2 demonstration days;
  4. Organized 2 Joint HR trainings;
  5. Conducted 1 Final cross-border event for sharing experience and best practices.

Target groups of the project are:

  1. SME-s working in or related to the tourism industry in the target cross-border region (hotels and restaurant owners, private accommodations, fast-food providers, pastries, bakeries, food producers including farmers, etc.);
  2. Tourist agencies working in the target cross-border region;
  3. Business Support organizations, NGO-s, branch associations and other organizations that are conducting their activities in relation to the tourism industry development;
  4. Educational institutions of the border region such as universities, technical high schools (with tourism profile), training and vocational training organizations.


Leading partner
Association Right way/Pravi korak
Chamber of Commerce and Industry of Kyustendil